Writing letters — Official letters & D.O. (Demi-Official) MCQ — 15 Practice Questions with Answers

Explanation

Rule: each part of an official letter has a fixed function. Cue: the terms are reference number, enclosure, copy forwarding, and subject line. A reference number tracks correspondence, an enclosure is a document sent with the letter, 'Copy forwarded to' names copy recipients, and the subject line briefly indicates the matter. Therefore, the only correct matching is 1-c, 2-a, 3-d, 4-b.

Explanation

A D.O. letter deals with official business but uses a semi-personal form between officers, so its closing should match a personal salutation. The cue is the opening 'Dear Shri Sharma', which calls for a sincere, courteous closing. 'Yours sincerely' is therefore the only suitable option. 'Yours faithfully' belongs to impersonal official letters, while the other two closings are either obsolete or informal.

Explanation

A D.O. letter is distinguished from an ordinary official letter by its semi-personal form. The cue is the word 'incorrect', so the answer must deny an accepted feature of D.O. correspondence. Option B is incorrect because it says a D.O. letter should normally use the same impersonal form as an ordinary official letter. Options A, C and D correctly describe first-person use, official subject matter with a personal tone, and address by name.

Explanation

A D.O. letter is demi-official: it concerns official business but uses a personal tone. The cue is the term "Demi-Official", which places the form between strictly official and personal correspondence. Therefore, saying that it must have no personal touch is the only incorrect statement.

Explanation

In an official letter, the subject line should be brief and specific so that the matter is clear at once. The cue in R is the office need to identify the matter quickly and route the letter to the proper section. Both A and R are true, and R gives the reason for A. Therefore option B is the only correct assertion-reason choice.