Q1. Statement: Should a bank require customers to confirm or update nominee details before reactivating a dormant savings account? Arguments: I. Yes, nominee confirmation can reduce later disputes and helps the bank keep an important account record current. II. No, making nominee confirmation compulsory may delay reactivation for genuine customers who urgently need access but cannot immediately provide updated nominee details.
Explanation
Argument I is strong because nominee details are directly connected with account records and later claim disputes; keeping them current is an important banking concern. Argument II is also strong because the proposal makes confirmation a precondition for reactivation, and that can materially affect genuine customers needing urgent access. Strong arguments can exist on both sides when both are relevant and important. Both arguments are strong: I gives a record-risk benefit, while II gives a genuine access-delay risk. The trap is thinking opposite conclusions cannot both be strong.
