112. Public Administration: Meaning, Nature, Scope, Significance; Evolution; New Public Administration (NPA); New Public Management (NPM); Good Governance; New Public Service (NPS) — Full Notes

CORE Key Points at a Glance

1. 1

   Public Administration is the implementation of government policy and the management of public affairs. Woodrow Wilson's 1887 essay "The Study of Administration" is the founding document of PA as a discipline.

2. 2

   PA's nature is debated: it is interdisciplinary (draws from political science, law, management, sociology, economics); it straddles art and science; and the politics–administration dichotomy (Wilson, Goodnow) held that administration is separate from politics — later rejected by scholars like Paul Appleby (1945).

3. 3

   Scope of PA: Two major views — (a) POSDCORB (Luther Gulick, 1937): Planning, Organising, Staffing, Directing, Co-ordinating, Reporting, Budgeting; (b) Subject matter view (J.M. Pfiffner): PA encompasses all public sector activities — policy, finance, personnel, materials, law.

4. 4

   Significance of PA in modern state: It implements welfare programmes, delivers services, maintains law and order, regulates the economy, and provides continuity and expertise when governments change.

5. 5

   Evolution of PA passed through 5 phases: (1) Classical era — Wilson, Taylor, Weber (1880–1930s); (2) Human Relations era — Mayo, Barnard (1930s–40s); (3) Behavioural era — Simon, Dahl (1950s–60s); (4) New Public Administration — Minnowbrook (1968); (5) New Public Management

6. 6

   New Public Administration (NPA) emerged from the Minnowbrook Conference, 1968 (convened by Dwight Waldo). Key demands: social equity, relevance, values, change, and client-centrism. Frank Marini edited Toward a New Public Administration: The Minnowbrook Perspective (1971).

7. 7

   New Public Management (NPM) — emerged in UK, USA, Australia (1980s–90s) under Thatcher and Reagan. Christopher Hood coined "NPM" in his 1991 article. Core ideas: market mechanisms, privatisation, performance measurement, managerialism, customer orientation, value for money.

8. 8

   Good Governance — UNDP (1997) and World Bank identify 8 dimensions: participation, rule of law, transparency, responsiveness, consensus orientation, equity, effectiveness/efficiency, accountability. India's 2nd ARC (2005–09) focused on good governance; Rajasthan's Jan Soochna Portal and e-mitra are examples.

9. 9

   New Public Service (NPS) — proposed by Janet and Robert Denhardt (2003 book The New Public Service: Serving, Not Steering). NPS rejects NPM's market model; argues public administrators should serve citizens (not customers), uphold democratic values, honour the public interest, and build community.

10. 10

    Difference — Traditional PA vs NPA vs NPM vs NPS: Traditional PA (Wilson) = rule-bound efficiency; NPA = equity + relevance; NPM = market + competition; NPS = service + democratic citizenship. Each was a reaction to the perceived failures of the previous paradigm.