Aspirant Academy

Polity, Governance and Current Affairs

Key Points at a Glance

Rajasthan: E-Governance Initiatives

Paper III · Unit 1 Section 1 of 12 0 PYQs 23 min
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Key Points at a Glance

  1. Rajasthan's E-Governance Apex Body

    • DOIT&C (Department of Information Technology and Communication) is the apex body
    • Oversees State Data Centre, RSWAN (Rajasthan State Wide Area Network)
    • Manages e-Mitra kiosk network and all digital citizen services

  2. Jan Aadhaar — Rajasthan's Digital Identity Platform

    • Enrolled 97%+ of state's projected population (~7.5 crore individuals, 2.2 crore families)
    • Integrates 175+ welfare schemes; ₹78,300 crore in DBT facilitated
    • Issues 10-digit family identity number with a woman above 18 as mandated family head

  3. e-Mitra — Citizen Service Delivery Network

    • 75,000+ e-Mitra kiosks across Rajasthan (CSC/kiosk-based model)
    • Provides 500+ G2C (Government-to-Citizen) services
    • Services include Aadhaar, Jan Aadhaar updates, domicile/caste certificates, utility bill payments, social pension applications

  4. Rajasthan Sampark — Grievance Redressal

    • Helpline 181 — state's integrated grievance redressal portal and call centre
    • 2 crore+ complaints handled annually
    • Linked to Jan Aadhaar for identity verification

  5. Jan Soochna Portal — Proactive Transparency

    • Launched 2019 at jansoochna.rajasthan.gov.in
    • Provides proactive information disclosure on 100+ government schemes across 45+ departments
    • Beneficiary lists, payment records, mining leases publicly accessible without RTI
    • Internationally recognised transparency innovation (UNDP, OGP cited)

  6. RSWAN — State Network Backbone

    • Connects all government offices from state secretariat to block level
    • Enables government intranet, video conferencing, e-office, secure data transmission
    • Backbone for welfare scheme management and Jan Aadhaar authentication

  7. Rajasthan IT Policy 2022

    • Targets IT/ITES employment of 2 lakh persons and IT exports of ₹20,000 crore by 2027
    • Digital infrastructure investment target: ₹10,000 crore
    • Goal: make Rajasthan a top-5 IT state by 2027
    • Supported by IT Park development in Jaipur, Jodhpur, Udaipur

  8. e-Dharti and DILRMP — Land Records Digitization

    • Rajasthan digitized land records under DILRMP (Digital India Land Records Modernization Programme)
    • Online nakal (certified copy) of Jamabandi (land ownership record) available at e-Mitra kiosks
    • Reduces farmer dependency on Patwari for routine land record queries

  9. Raj e-Sign — Electronic Signature Gateway

    • Enables legal electronic signing of government documents
    • Covers citizen certificates, property registrations, and scheme benefits delivery
    • Reduces paper-based bottlenecks in service delivery

  10. CM Dashboard / Raj DISHA

    • Raj DISHA = Digital Information System for Holistic Administration
    • Provides district-wise real-time scheme performance data to CM and senior officers
    • Uses GIS mapping for infrastructure monitoring

  11. Rajasthan Smart City — Jaipur ICCC

    • Integrated Command and Control Centre (ICCC) monitors 7 city services from a single room
    • Services covered: traffic, solid waste, water, power, weather, CCTV surveillance, public safety
    • Recognised as one of India's most advanced urban ICCCs

  12. DigiRaj Initiative — Mobile-First Service Delivery

    • Aggregates Jan Aadhaar-linked services on a single mobile platform
    • Covers pension status, ration card status, scholarship applications
    • Targets mobile-first service delivery for citizens