RAS question
The 'e-Mitra' scheme in Rajasthan provides:
Correct answer: (B) Single window e-governance services to citizens.
Rajasthan's e-Mitra scheme provides single-window e-governance services to citizens through one e-platform.
Explanation
e-Mitra is Rajasthan's citizen-centric e-governance initiative for delivering government services through a single platform. The official Government of Rajasthan eMitra MIS Portal describes it as an e-governance initiative meant to bring citizen-friendly services of different departments under one roof through an e-platform. That is why the right option is not a free-benefit scheme but a service-delivery mechanism. Services such as utility bill payments, certificate issuance and application processing fit this single-window design: citizens use one platform or kiosk network instead of approaching separate offices for each service.
Why the other options are wrong
- (A) Free electricity is a subsidy or welfare-benefit idea, whereas e-Mitra is framed as a platform for delivering citizen services, including service reports and billing transactions.
- (C) Free mobile phones are not part of the e-Mitra description; the scheme is about access to government services through an e-platform and kiosks.
- (D) Agricultural subsidies may be handled under separate sectoral schemes, but e-Mitra itself is the single-window service channel rather than an agriculture-subsidy programme.
Concept
This tests Rajasthan's administrative reforms and e-governance service-delivery model. It recurs in RAS because schemes like e-Mitra show how the state uses digital platforms to make government-to-citizen services more accessible and transparent.