On December 5, with IndiGo's flight cancellation crisis peaking at roughly 1,600 cancellations in a single day, the DGCA granted IndiGo a temporary exemption from some of the new Flight Duty Time Limitation (FDTL) rules, notably the night duty rules and leave-for-rest norms. The exemption was extended until February 10, 2026, with periodic review every 15 days and a mandate for IndiGo to submit a roadmap to full compliance.

IndiGo promised full refunds for all passengers affected by cancellations from December 3-5. The DGCA ordered the airline to complete all pending refunds by the following day. As fares on other airlines surged in response to the crisis, the Union government placed temporary price caps on airfares. The DGCA later (December 9) ordered 5% cuts to IndiGo's flight schedule, later amended to 10%.