RAS question
Which law provides for guaranteed delivery of public services in Rajasthan?
Correct answer: (A) RGDPS Act 2011.
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 provides for guaranteed delivery of notified public services in Rajasthan within stipulated time limits.
Explanation
The guarantee of public services in Rajasthan is linked to the Rajasthan Guaranteed Delivery of Public Services Act, 2011. The Act says it applies across Rajasthan and provides for certain services to be delivered by public authorities within stipulated time limits. Its core mechanism is simple: the State Government notifies the services, the designated officers, the appeal officers and the time limits, and an eligible person has the right to obtain a notified service within that time. If the service is not provided on time, the Act also provides an appeal route and allows penalties for delay or failure without sufficient and reasonable cause. That is why RGDPS Act 2011 is the only substantive legal answer here.
Why the other options are wrong
- (B) 2005 is only a year, and the cited Rajasthan law establishing the right to receive notified public services within stipulated time limits is the 2011 Act.
- (C) 2015 does not match the cited Act, which is expressly titled the Rajasthan Guaranteed Delivery of Public Services Act, 2011.
- (D) 2000 is not the year of the law in the source; the Act received the Governor's assent in September 2011.
Concept
This tests Rajasthan's administrative accountability framework, especially citizen-facing service delivery and time-bound governance. It recurs in RAS because the exam often asks how state laws convert public administration ideals into enforceable service guarantees.