RAS question
eSanjeevani platform provides:
Correct answer: (C) Telemedicine consultations.
eSanjeevani provides telemedicine consultations through India's national telemedicine service, including doctor-to-doctor support at Health and Wellness Centres and patient-to-doctor online OPD consultations.
Explanation
eSanjeevani is the Union Health Ministry's flagship national telemedicine service, so the platform is meant for telemedicine consultations, not commerce, classes or banking. PIB notes two variants: eSanjeevani AB-HWC, a doctor-to-doctor service under Ayushman Bharat-Health and Wellness Centres, and eSanjeevaniOPD, a patient-to-doctor service that lets people receive outpatient consultation from home. eSanjeevani therefore has both HWC-based and direct OPD modes. Its scale is also central to its exam relevance: eSanjeevani crossed 10 crore teleconsultations and became the world's largest telemedicine platform, while PIB already documents eSanjeevani crossing 3 crore teleconsultations as a major eHealth milestone.
Why the other options are wrong
- (A) E-commerce is about buying and selling goods or services online, whereas eSanjeevani is a telemedicine service for remote medical consultation.
- (B) Online education belongs to platforms such as SWAYAM or DIKSHA, while eSanjeevani connects patients, paramedics, doctors and specialists for healthcare.
- (D) Online banking uses separate banking applications and services; PIB describes eSanjeevani as a Health Ministry telemedicine service, not a financial platform.
Concept
Digital public service and eHealth initiatives are part of Science and Technology. RAS repeatedly asks such platforms because candidates must link flagship digital initiatives with the public service they actually deliver.