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Behavior and Law

Quick Revision Table

Burnout, Stress, and Coping: Occupational Stress, Personality, and Gender Issues

Paper III · Unit 3 Section 11 of 12 0 PYQs 21 min

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Quick Revision Table

Concept Key Detail
Selye's GAS Alarm → Resistance → Exhaustion (1936)
Eustress vs. Distress Positive motivating stress vs. harmful chronic stress
Yerkes-Dodson Law Optimal performance at moderate arousal (inverted-U)
Occupational Stress Role conflict, ambiguity, overload, lack of control
Demand-Control Model Karasek (1979): High demand + Low control = highest stress
Burnout Maslach (1981): Emotional exhaustion + Depersonalisation + Reduced accomplishment
Burnout vs. Stress Stress = overengagement; Burnout = disengagement
Type A Personality Competitive, time-urgent, hostile; high cardiovascular risk (Friedman & Rosenman)
Type B Personality Relaxed, patient, lower stress susceptibility
Big Five OCEAN; Neuroticism = highest stress predictor; Conscientiousness = protective
Hardiness Kobasa (1979): Commitment + Control + Challenge
Locus of Control Internal = less stress; External = more perceived helplessness
Problem-focused Coping Targets stressor source; effective for controllable stressors
Emotion-focused Coping Regulates emotional response; effective for uncontrollable stressors
Tend-and-Befriend Taylor (2000): Women's oxytocin-mediated stress response (vs. fight-or-flight)
Double Burden Women: paid work + unpaid domestic/care work = higher occupational stress
MBI Maslach Burnout Inventory: standard burnout measurement tool
OSI Srivastava & Singh (1981): Indian occupational stress measure
Transactional Model Lazarus & Folkman (1984): Primary + Secondary appraisal determines stress
MBSR Mindfulness-Based Stress Reduction; Jon Kabat-Zinn (1979)