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Behavior and Law

Personality and Stress

Burnout, Stress, and Coping: Occupational Stress, Personality, and Gender Issues

Paper III ยท Unit 3 Section 6 of 12 0 PYQs 21 min

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Personality and Stress

5.1 Type A and Type B Personality

First described by cardiologists Meyer Friedman and Ray Rosenman (1959) who noticed that their heart patients displayed distinct behavioral patterns:

Dimension Type A Type B
Pace Time-urgent, always rushing Relaxed, comfortable with time
Competition Highly competitive, needs to win Less competitive, cooperative
Hostility Easily irritated, hostile Patient, rarely hostile
Multitasking Polyphasic - does many things at once Focuses on one task at a time
Health Risk High - cardiovascular disease risk is about 2x higher Lower cardiovascular risk

Note: Research has refined the Type A concept - it is primarily the hostility component (not time urgency alone) that most strongly predicts cardiovascular disease.

Type C personality (Temoshok): Cancer-prone personality; passive, suppresses emotions, people-pleasing. Under high stress, internalises rather than externalises.
Type D personality (Denollet): "Distressed" type - negative affectivity + social inhibition; associated with poor cardiac outcomes and increased burnout.

5.2 The Big Five (OCEAN) and Stress

Trait High Low Stress Relevance
Openness Creative, curious, flexible Conventional High openness helps appraise stressors as challenges
Conscientiousness Organized, disciplined Impulsive High C = protective: planned coping, goal-directed
Extraversion Sociable, assertive Introverted Extraverts seek social support more readily
Agreeableness Cooperative, trusting Antagonistic Low A linked to workplace conflict
Neuroticism Emotionally unstable, anxious Stable Highest predictor of stress susceptibility and burnout

High Neuroticism is the strongest single Big Five predictor of burnout and psychological distress. High Conscientiousness is the strongest protective factor.

5.3 Hardiness (Kobasa, 1979)

Suzanne Kobasa studied Illinois Bell Telephone executives during a period of massive organizational upheaval (1970s) and found that some remained healthy under extreme stress while others developed illness. The healthy group showed a personality pattern she called Hardiness, comprising three Cs:

Component Meaning Example
Commitment Engaging fully with life and work; sense of meaning and purpose "My work matters to society"
Control Belief that one can influence outcomes; internal locus of control "I can take steps to change this situation"
Challenge Viewing change and stressors as opportunities for growth "This difficulty will make me stronger"

Hardy individuals show stress inoculation - they reframe stressors as less threatening and use them for growth, resulting in lower cortisol response and lower burnout risk.

Locus of Control (Rotter, 1954):

  • Internal: Believe outcomes depend on their own actions -> less perceived stress, more problem-focused coping
  • External: Believe outcomes are controlled by luck, fate, others -> more perceived stress, passive coping

5.4 Resilience

Psychological resilience is the capacity to recover from adversity, trauma, or significant stress. Resilient individuals show:

  • Strong social connections
  • Positive self-appraisal (self-efficacy)
  • Flexible, adaptive coping repertoire
  • Ability to find meaning in adversity

Resilience is not a fixed trait but can be developed through training and experience.