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Behavior and Law

Appreciative Intelligence

Intelligence: Cognitive, Social, Emotional, Cultural, Appreciative, Spiritual

Paper III · Unit 3 Section 7 of 13 0 PYQs 23 min

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Appreciative Intelligence

6.1 Definition and Theory

Tojo Thatchenkery and Carol Metzker (2006) introduced the concept in their book Appreciative Intelligence: Seeing the Mighty Oak in the Acorn. They defined Appreciative Intelligence as:

"The ability to see the positive inherent generative potential of a current situation and to act on that perception."

It has three core components:

  1. Reframing: Seeing a situation from a different angle — not wishful thinking but a cognitive shift in perspective
  2. Appreciating the positive: Identifying what is working rather than what is failing
  3. Seeing how the future unfolds from the present: Recognising the seeds of the future in present conditions

6.2 Relationship to Appreciative Inquiry

Appreciative Intelligence draws on Appreciative Inquiry (AI) — a method of organisational development developed by David Cooperrider and Suresh Srivastva (1987) at Case Western Reserve University. The 4-D Cycle of Appreciative Inquiry:

  • Discovery: What gives life to the organisation at its best?
  • Dream: What could be?
  • Design: What should be?
  • Destiny: How to create what will be?

Leaders with high Appreciative Intelligence see crises as opportunities and inspire teams even in resource-constrained environments — a critical trait for public administrators managing scarcity.