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Public Administration

Integration: Leadership, Communication, and Morale

Administrative Behaviour: Leadership, Communication, Morale

Paper III · Unit 2 Section 6 of 10 0 PYQs 25 min

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Integration: Leadership, Communication, and Morale

These three elements of administrative behaviour form a mutually reinforcing system:

  • Leadership quality determines the style and openness of communication
  • Communication clarity and two-way flow directly affects morale (grapevine = low formal communication)
  • Morale affects willingness to follow leadership and communicate honestly
  • All three collectively determine administrative performance — whether programmes reach beneficiaries

Mahatma Gandhi's Seven Social Sins (1925) — relevant to leadership in public life:

  1. Wealth without work
  2. Pleasure without conscience
  3. Knowledge without character
  4. Commerce without morality
  5. Science without humanity
  6. Religion without sacrifice
  7. Politics without principles

Gandhi's leadership model was transformational — inspiring followers through example and moral authority rather than formal position or coercion. The transformational vs transactional leadership distinction (James MacGregor Burns, 1978) is relevant for Indian civil servants:

  • Transactional: Exchange-based — rewards for compliance; effective for routine administration
  • Transformational: Vision-based — inspire beyond self-interest; needed for administrative reform