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Public Administration

Glossary

Administrative Behaviour: Leadership, Communication, Morale

Paper III · Unit 2 Section 10 of 10 0 PYQs 25 min

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Glossary

Term (EN) Definition Exam Relevance
Administrative Behaviour Actual decision-making patterns of administrators; Simon 1947 Behavioural PA
Leadership Capacity to influence and guide others toward organisational goals Core topic
Trait Theory Leaders possess innate traits — intelligence, confidence; Stogdill 1948 First theory
Initiating Structure Ohio State dimension: task orientation — defining roles, organising Behavioral leadership
Consideration Ohio State dimension: relationship orientation — trust, concern for people Behavioral leadership
Likert's System 4 Participative-group leadership — full trust, mutual goal-setting; ideal system Likert
Managerial Grid Blake-Mouton 1964: 9×9 matrix; 9,9 (Team) = ideal for PA 5-mark comparison
Fiedler's Contingency Leadership effectiveness depends on match between style and situational favourableness Situational theory
Path-Goal Theory House 1971: leaders help subordinates achieve goals; 4 styles Situational theory
LPC Scale Least Preferred Co-worker — Fiedler's measure of leadership style Fiedler's measure
Situational Leadership Hersey-Blanchard 1969: match style to follower maturity M1→M4 Applied leadership
Transformational Leadership Burns 1978: inspire beyond self-interest through vision and values Reform leadership
Transactional Leadership Burns 1978: exchange-based — rewards for compliance; routine admin Contrast with transformational
Communication Transmission of information, ideas, instructions between individuals or groups Core topic
Downward Communication Orders and policies from superiors to subordinates Direction type
Upward Communication Feedback, reports, grievances from subordinates to superiors Direction type
Grapevine Informal, spontaneous communication; Keith Davis 1953 — faster than formal Informal communication
Wheel Network Bavelas 1950: all communicate through central person; fastest for simple tasks Communication networks
All-Channel Network Bavelas: everyone connected to everyone; best for complex, creative tasks Communication networks
Semantic Barrier Communication failure due to jargon, ambiguity, or language differences Barriers
Selective Perception Filtering information to match existing beliefs; psychological barrier Barriers
Morale Collective attitude, enthusiasm, and sense of purpose of a group Core topic
Esprit de Corps Fayol's 14th principle: team spirit, solidarity, pride in organisation High morale indicator
HCM RIPA Harish Chandra Mathur Rajasthan Institute of Public Administration — state training institute Rajasthan admin training

Sources: Herbert Simon (1947) Administrative Behavior; Chester Barnard (1938) The Functions of the Executive; Ralph Stogdill (1948) "Personal Factors Associated with Leadership"; Ohio State Leadership Studies (1945–50); Rensis Likert (1967) The Human Organization; Robert Blake & Jane Mouton (1964) The Managerial Grid; Fred Fiedler (1967) A Theory of Leadership Effectiveness; Robert House (1971) "A Path-Goal Theory of Leader Effectiveness"; Paul Hersey & Kenneth Blanchard (1969) Management of Organizational Behavior; James MacGregor Burns (1978) Leadership; Alex Bavelas (1950) communication network experiments; Keith Davis (1953) "A method of studying communication patterns in organizations"; 2nd ARC Report 10: Refurbishing of Personnel Administration; RPSC Mains PYQ 2013–2023.