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Public Administration

Line and Staff Organisation

Organisation: Hierarchy, Unity of Command, Span of Control, Delegation, Centralisation/Decentralisation, Coordination

Paper III · Unit 2 Section 8 of 12 0 PYQs 23 min

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Line and Staff Organisation

7.1 Distinction

Line (執行): Directly carries out the primary purpose of the organisation. Line officials have direct authority and accountability.

  • Examples: District Collector, Superintendent of Police, Block Development Officer

Staff: Advisory; provides specialised expertise, research, or support to line officers. Has no direct command authority over line.

  • Examples: NITI Aayog (to Cabinet), Finance Department (to line departments), Chief Secretary's Office

7.2 Types of Staff

Type Function Example
General Staff Assist the chief executive — serve as an extension of the top's thinking Principal Secretary to CM
Specialist/Technical Staff Provide expertise in a specific field Chief Engineer, Director of Medical Services
Auxiliary Staff Provide common services to all departments Government Press, Central Secretariat Library

7.3 Line-Staff Conflict in India

A recurring friction in Indian administration:

  • IAS (generalists) vs technical services (specialists): IAS officers head departments that technical officers (engineers, doctors, scientists) feel they should lead
  • Finance Department vs spending departments: Finance's role as controller of spending is resented by line departments
  • NITI Aayog vs Ministries: Advisory body's recommendations vs implementation ministry's operational autonomy
  • 2nd ARC recommendation: Gradual shift to specialist leadership of technical departments; create a corps of senior specialists