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Public Administration

Glossary

Organisation: Hierarchy, Unity of Command, Span of Control, Delegation, Centralisation/Decentralisation, Coordination

Paper III · Unit 2 Section 12 of 12 0 PYQs 23 min

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Glossary

Term (EN) Definition Exam Relevance
Hierarchy Graded arrangement of authority from top to bottom of organisation Core organisation concept
Scalar Chain Fayol's 14th principle: unbroken line of authority top to bottom Hierarchy synonym
Unity of Command Each employee receives orders from only one superior (Fayol) 2/5-mark Q
Unity of Direction One head, one plan for each organisational activity (Fayol) Distinguish from unity of command
Span of Control Number of subordinates a manager can effectively supervise Graicunas formula
Graicunas Formula Relationships grow exponentially with subordinates (1933) Specific quantitative fact
Tall Organisation Many hierarchical levels; narrow span of control Organisation design
Flat Organisation Few levels; wide span; more autonomy; NPM-favoured Organisation design
Delegation Assignment of authority and responsibility from superior to subordinate 5-mark process Q
Authority Power to make decisions and give orders; can be delegated Delegation element
Responsibility Obligation to perform a duty; cannot be delegated Fundamental principle
Accountability Being answerable to a superior for results Delegation element
Centralisation Concentration of decision-making at apex of organisation/government 5-mark comparison
Decentralisation Systematic dispersal of authority to lower levels 73rd/74th Amendment
Deconcentration Transfer of authority to field offices within same level Type of decentralisation
Devolution Transfer of authority to elected local bodies True decentralisation
73rd Amendment 1992 — constitutionalised PRIs; 3-tier system; 11th Schedule India decentralisation
Panchayati Raj Institutions (PRIs) Gram Panchayat, Panchayat Samiti, Zila Parishad 73rd Amendment
11th Schedule 29 subjects transferred to PRIs; added by 73rd Amendment Decentralisation detail
Coordination Integrating different units toward common goal without duplication Follett's 4 principles
Line Organisation Direct executive authority from top to bottom; carries out primary mission Organisation type
Staff Organisation Advisory; provides specialist expertise to line; no direct command Organisation type
Functional Authority Authority of staff officers to issue technical directives to line Hybrid model
Gangplank (Fayol) Direct horizontal communication allowed for urgency; superiors informed Exception to scalar chain
DISHA Committee District Development Coordination Committee — MP/MLA chairs; Collector coordinates Rajasthan coordination

Sources: Henri Fayol (1916/1949) General and Industrial Management; V.A. Graicunas (1933) "Relationship in Organization"; Lyndall Urwick (1956) "The Manager's Span of Control" HBR; Mary Parker Follett (1933) papers collected in Dynamic Administration; Chester Barnard (1938) The Functions of the Executive; Louis Allen, Management and Organisation; Constitution of India (73rd and 74th Amendments, 1992); Balwant Rai Mehta Committee Report (1957); 2nd ARC Reports (2005–09); RPSC Mains PYQ 2013–2023.