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Ethics

What AI Brings to Administration

AI vs. Conscience in Administrative Decision Making

Paper II · Unit 1 Section 3 of 12 0 PYQs 24 min

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What AI Brings to Administration

2.1 Efficiency and Scale

Algorithmic systems can process millions of applications simultaneously. India's PM-KISAN scheme uses an AI-assisted verification pipeline to disburse funds to over 110 million farmers with minimal human handling. Manual scrutiny at this scale would require years.

Speed: AI can process land-record queries in seconds versus weeks for manual verification.

Consistency: Unlike human officers (who may be fatigued, biased, or bribed), algorithms apply the same rule to every case, reducing variance in decisions.

Pattern detection: AI identifies anomalies in tax returns, procurement bids, or welfare claims that human reviewers would miss — GSTN (Goods and Services Tax Network) uses AI fraud detection to flag suspicious Input Tax Credit claims.

2.2 Predictive Administration

Predictive policing: Tools like crime-mapping software identify hotspots based on historical crime data, allowing police to deploy resources preventively.

Healthcare: AI can predict disease outbreaks (dengue, COVID-19 spread) and help administrators plan resource allocation.

Crop failure prediction: Satellite imagery analysis and ML models forecast drought-hit areas, enabling early MNREGA activation and food procurement.

2.3 Reduced Corruption

Where human discretion is the entry point for corruption, removing that discretion via automation can reduce rent-seeking. Automation of ration card issuance, passport renewal, and property mutation has significantly reduced corruption in these domains.