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Society, Management and Accounting

Quick Revision Table

Marketing: Mix (Product, Pricing, Promotion, Distribution) & Digital Marketing

Paper I · Unit 3 Section 9 of 10 0 PYQs 21 min

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Quick Revision Table

Concept Key Detail Exam Relevance
4Ps coined by E. Jerome McCarthy, 1960 Father of Marketing Mix
7Ps extended by Booms & Bitner, 1981 For services marketing
STP systematised by Philip Kotler Market segmentation framework
PLC stages Intro → Growth → Maturity → Decline PYQ 2021 — asked directly
Services IHIP Intangibility, Heterogeneity, Inseparability, Perishability PYQ 2021 — 4 characteristics
MICE full form Meetings, Incentives, Conferences, Exhibitions PYQ 2023 — asked expansion
India e-commerce market $70 billion FY2023; projected $325B by 2030 Digital context
ONDC launched by DPIIT, 2022 Open network for commerce
India digital ad market ₹39,000 crore FY2024 Digital marketing data
Influencer mkt India ₹2,344 crore (2023) Industry size
Penetration pricing eg Jio: ₹0/month initial offer (2016) Indian pricing example
Brand equity example Coca-Cola $106B (Interbrand 2023) Brand value context
AIDA model Attention→Interest→Desire→Action Promotional framework
SERVQUAL dimensions Reliability, Assurance, Tangibles, Empathy, Responsiveness Service quality
Bharat Mandapam Inaugurated July 2023, New Delhi MICE venue