Public Section Preview
Quick Revision Table
| Concept | Key Fact | RPSC Relevance |
|---|---|---|
| Maslow's Hierarchy | 1943; 5 needs: Physiological → Safety → Social → Esteem → Self-Actualisation | Motivation 5-mark (PYQ 2021) |
| Herzberg's Two-Factor | 1959; Hygiene (prevent dissatisfaction) vs. Motivators (create satisfaction) | Likely 2026 5-mark |
| McClelland's Three Needs | 1961; nAch/nPow/nAff; institutional nPow = managerial success | Motivation 5-mark (PYQ 2023) |
| Vroom Expectancy Theory | 1964; Motivation = E × I × V | Process motivation theory |
| McGregor Theory X | Workers lazy, need control, financial motivation | Management assumption |
| McGregor Theory Y | Workers self-motivated, creative, seek responsibility | Management assumption |
| Charismatic Leadership | Vision; follower sensitivity; unconventional; personal risk | PYQ 2021 (2 marks) |
| Path-Goal Theory | House 1971; 4 styles: Directive/Supportive/Participative/Achievement | PYQ 2023 (2 marks) |
| Tuckman's Stages | 1965; Forming→Storming→Norming→Performing→Adjourning | Group development |
| Groupthink | Janis 1972; Bay of Pigs; illusion of invulnerability; devil's advocate solution | Group pitfall |
| Hawthorne Studies | Mayo 1924–32; Chicago; social norms > physical conditions; launched HR school | OB foundation |
| Halo Effect | One trait colours entire evaluation | Perceptual bias |
| Attribution Error | Underestimate situation; overestimate personality (for others) | Perceptual bias |
| Schein's Culture Levels | 1985; Artefacts → Espoused Values → Basic Assumptions | Org culture |
| Managerial Grid | Blake-Mouton; 9,9 = Team Management (ideal) | Leadership style |