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Economy

Model Answer Frameworks

Good Governance, Digital Transformation

Paper I · Unit 2 Section 10 of 14 0 PYQs 33 min

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Model Answer Frameworks

5-Mark Answer Template A (50 words)

Question: What is Jan Soochna Portal? State its significance for good governance in Rajasthan.

Model Answer:

Jan Soochna Portal (2019) is India's first proactive disclosure platform, making data from 100+ Rajasthan departments and 100+ schemes publicly accessible without RTI applications. Unlike RTI's reactive model, Jan Soochna enables citizens to verify beneficiary lists, payments, and contractor details online. It received the UN Public Service Award 2021, validating its governance impact.

Word budget: Definition + year (10 words) + Features (20 words) + RTI comparison (10 words) + Award (10 words) = ~50 words


5-Mark Answer Template B (50 words)

Question: What is the Rajasthan Right to Hearing Act 2012? State its key features.

Model Answer:

Rajasthan's Right to Hearing Act 2012 was India's first law mandating that public authorities personally hear citizen grievances within fixed timelines. Officers must conduct Jan Sunwai sessions on scheduled dates; failure attracts disciplinary action. It moves accountability from passive (RTI) to proactive, applying to departments, boards, corporations, and PRIs.

Word budget: Definition + significance (15 words) + Mechanism (20 words) + Scope (15 words) = ~50 words


10-Mark Answer Template (150 words)

Question: Discuss Rajasthan's digital governance initiatives and evaluate their contribution to transparent and inclusive service delivery.

Model Answer:

Introduction: Rajasthan leads India in digital governance with an integrated architecture spanning identity, disclosure, service delivery, and grievance redressal.

Key Points:

  1. Jan Aadhaar (175+ schemes, ₹78,300+ crore transacted) serves as the single-family identity for 7+ crore beneficiaries, eliminating duplication in DBT disbursement. In 2024-25, ₹27,494.31 crore was transferred to 5.71 crore beneficiaries across 150 schemes.
  2. Jan Soochna Portal (2019) — India's first proactive disclosure platform — publishes data from 100+ departments without requiring RTI applications; received UN Public Service Award 2021.
  3. E-Mitra delivers 450+ services through 55,000+ kiosks; Raj-Kaj e-File covers 77 departments with 28.8 lakh+ files — making internal administration paperless and auditable.
  4. Challenges: Rural internet penetration (~38%), last-mile kiosk quality, and cybersecurity risks at endpoints remain structural constraints needing urgent resolution.

Conclusion: Rajasthan's governance model is nationally replicable, but bridging the digital divide in tribal and desert districts is necessary for inclusive impact.

Word budget: Introduction (15) + Point 1 (35) + Point 2 (25) + Point 3 (30) + Point 4 (25) + Conclusion (25) ≈ 155 words