Q1. The Passenger Assistance Control Room (PACR) launched by the Ministry of Civil Aviation aims to reduce grievance resolution time from 30 days to approximately what duration?
Explanation
PACR is a 24x7 integrated control centre that aims to reduce grievance resolution time from 30 days to 72 hours. It integrates officials from DGCA, AAI, BCAS and major airlines, connecting with AirSewa to provide a single-window resolution system.
